Reflexology Revisited · Here to help

Your questions, answered.

A clear place to start, with practical answers about learning with Ruth.

The course & your learning

Who is this course for?

A Career in Caring is an online reflexology course with Ruth Williams Mavor for adult beginners exploring thoughtful touch, practical session skills and the foundations of offering reflexology professionally. You can also learn for personal interest.

What will I learn?

The curriculum covers getting started, understanding the feet, preparing a comfortable session, consent and communication, practice and reflection, and planning a responsible reflexology business. Explore the curriculum for the complete section list.

How does learning work?

The course is self-paced online, with written lessons, demonstrations, practice activities, quizzes and a personal workbook. Use a current web browser and an internet connection. Some practice takes place away from the screen with a consenting adult partner.

Do I need experience or special equipment?

No previous reflexology experience is expected. Start with a quiet place, a comfortable chair or suitable recliner, clean towels and a way to take notes. Follow each lesson for its practice setup; do not buy expensive equipment before reviewing the course.

Does the course qualify me to practise professionally?

Course participation or completion is not a professional licence, healthcare qualification or a promise of accreditation. Training, insurance, registration and local practice requirements vary. Check the rules where you intend to work before charging clients.

Will I earn money or find clients?

The course explores business foundations. Paid practice is a possibility, not a guaranteed result. Income and demand depend on your circumstances, preparation, location and work. No earnings or employment outcome is promised.

Can reflexology diagnose or treat a health condition?

This course teaches wellbeing and practice skills. It does not train you to diagnose, prescribe or replace medical care. Traditional reflexology maps are teaching traditions, not established anatomical maps. Ask a qualified healthcare professional about individual symptoms, suitability or medical concerns.

How long does access last?

There is no published lifetime-access promise. Confirm the current access period and any completion requirements with Ruth before purchasing if timing matters to you.

Are captions or accessibility adjustments available?

Contact support before purchasing to discuss your specific access needs. We can confirm what is available for the material you want to use. We do not promise an accommodation until we have checked it.

Purchases, gifts & refunds

How much does it cost?

The course total is $297 USD. Pay $297 in full, purchase one gift enrollment for $297, or choose three payments of $99 each with no installment surcharge.

How do the three payments work?

Pay $99 at enrollment, then two separate $99 invoices due 30 and 60 days after enrollment. This is a manual invoice plan, not an automatically charged subscription. The total is $297. Third-party financing offered by a payment provider has separate terms.

What happens after payment?

Keep your Stripe receipt. Course access is arranged separately by the team after payment is verified; the receipt is not a school login. Do not assume instant or automatic enrollment. If access timing matters, ask support before paying.

How do gifts work?

The purchaser enters their own name and email at checkout. Contact support with the receipt and the recipient's preferred learning email to arrange one enrollment. There is no automatic gift email, voucher code or scheduled gift delivery.

What will appear on my statement?

Checkout uses The Wellne.ss Initiative; the configured statement descriptor is WELLNE.SS INITIATIVE (sometimes shortened by a bank). Keep your receipt to match it to your course purchase.

Can I get a refund?

Yes. Request a full refund within 14 calendar days after course access is first provided, or at any time before access is provided. Starting lessons does not remove this voluntary guarantee. Eligible refunds include course payments already made and cancellation of remaining course installments. See the refund policy for gifts, the request process and your statutory rights.

Is the book included or available to buy?

The book is forthcoming and is not included in the course price unless a future offer expressly says so. No book checkout or delivery date is currently promised.

Getting help

Am I talking to Ruth?

Live Help starts with an AI assistant, not Ruth. It can be mistaken. Use Send to Ruth / support whenever you want a person or the AI cannot help. Human support replies by email and is not an instant live-agent service.

What is sent to support?

After you review and agree, we send your question, the full conversation retained in this tab, your reply email, the current page/course location and limited browser diagnostics. A screen image is optional and is previewed before sending. We do not automatically include workbook answers, quiz answers, cookies or passwords.

How do I receive a reply?

We send your request to help@startwithreflexology.com and a separate copy to your verified email address. Ruth or support can reply directly to you by email. Replies do not appear in the chatbot. Check your spam folder and retain your request reference.

What if AI is unavailable?

You can still use Send to Ruth / support when the mail service is connected. The AI depends on the owner's local computer being online. You can also email help@startwithreflexology.com directly.

What if a lesson or video will not open?

Try refreshing the page and checking your connection. If that does not help, open Live Help on the affected lesson, describe what happened and include an optional screen image. The request includes the current lesson and browser details so the team can investigate.

Can I reset my password or ask about an order here?

AI cannot access your account, order records, payment details or saved workbook. Use the school password-reset link where available or contact support. Never send passwords, payment-card numbers, client details or health records in chat.

How quickly will a person reply?

The team replies by email as soon as they can. We do not currently promise a fixed response time or 24-hour staffed chat. Do not use Live Help for urgent or medical support.

A question deserves a thoughtful answer.

Ask our AI assistant, or send your question to Ruth / support for an email reply.

You can also email help@startwithreflexology.com.