Room to decide.

Effective September 27, 2026. This policy applies to new direct purchases of A Career in Caring from Reflexology Revisited. It does not reduce any more favorable terms already promised to an earlier purchaser.

Before access is provided

You may cancel for a full refund at any time before we first provide your course access. The 14-day period starts on the date we send your working course-access details, not the date you pay. If those details do not work, tell us so we can correct access or arrange a refund.

What we refund

An eligible refund covers all payments you have made for the course, including any course tax charged. We do not deduct an administration or payment-processing fee. Refunds go back to the original payment method. Your course access ends once the refund is processed.

If you chose three payments

We refund the course installments already paid and cancel the remaining unpaid course invoices when a refund qualifies under this policy. The three-payment course total is $297: three $99 payments. Separate financing arranged with a third-party provider follows that provider’s payment process; contact us so we can coordinate the course refund.

If it was a gift

The purchaser may request a full refund before the gift is redeemed, or within 14 calendar days after the recipient’s course access is first provided. Refunds go to the purchaser’s original payment method. Please include the purchaser’s email and receipt reference so we can find the gift.

How to ask

Email help@startwithreflexology.com or choose Send to Ruth / support in Live Help. Say that you would like a refund and include the purchase email and receipt reference if available. A reason is welcome but is not required for the 14-day guarantee. Do not send card details or passwords. Keep your email or support reference as your record of when you requested it.

What happens next

We will confirm the purchase and whether the request falls within this policy, then arrange the refund and any installment cancellation. We aim to process approved refunds within five business days; your bank or payment provider may take additional time to show the credit. A chat message from AI is not a refund approval or a completed refund.

After the 14-day window

The voluntary change-of-mind guarantee ends after that window. Please still contact us about missing access, duplicate charges, technical problems or course content that does not match what was described. We will investigate and arrange an appropriate remedy; do not assume that an access problem removes your rights.

Your consumer rights remain

This policy is an additional promise and does not exclude, restrict or replace rights that apply under consumer law where you live. Where the law requires a different cancellation, refund or remedy, those rights apply. This policy does not require you to waive statutory rights to begin learning.

What is outside this policy?

This policy covers the online course. It does not set terms for Ruth’s in-person sessions or a future book purchase. Those offers will have their own stated terms.